incident
task > ticket
Incident
Included Classes
incident is not extended by any standard out-of-the-box classes.
Configurations
incidentincident_minimalincident_fullhas all properties defined on the tableincidentincident_inlinehas the same properties asincidentincident_inline_minimalhas the same properties asincident_minimalincident_inline_fullhas the same properties asincident_full
Try it. The above links will open a new tab with a live request for the configuration or see the Live Demo below.
Live Demo
- incident
- incident_minimal
- incident_full
- incident_inline
https://demo.squid46.io/incident?limit=1
https://demo.squid46.io/incident_minimal?limit=1
https://demo.squid46.io/incident_full?limit=1
https://demo.squid46.io/incident_inline?limit=1
Properties
| Property | Label | incident_minimal | incident | Datatype |
|---|---|---|---|---|
| sys_id | Sys ID | string | ||
| sys_class_name | Task type | string | ||
| sys_updated_on | Updated | Date/Time | ||
| sys_updated_by | Updated by | string | ||
| sys_mod_count | Updates | number | ||
| sys_created_on | Created | Date/Time | ||
| sys_created_by | Created by | string | ||
| approval | Approval | string | ||
| approval_set | Approval set | Date/Time | ||
| assigned_to | Assigned to | sys_user | ||
| assignment_group | Assignment group | sys_user_group | ||
| business_duration | Business duration | Duration | ||
| business_service | Service | cmdb_ci_service | ||
| calendar_duration | Duration | Duration | ||
| caller_id | Caller | sys_user | ||
| category | Category | string | ||
| close_code | Resolution code | string | ||
| closed_at | Closed | Date/Time | ||
| closed_by | Closed by | sys_user | ||
| cmdb_ci | Configuration item | cmdb_ci | ||
| description | Description | string | ||
| impact | Impact | number | ||
| number | Number | string | ||
| opened_at | Opened | Date/Time | ||
| opened_by | Opened by | sys_user | ||
| priority | Priority | number | ||
| service_offering | Service offering | service_offering | ||
| short_description | Short description | string | ||
| state | State | number |
(Generated 2024-07-21T08:13:11.233Z)
If you're missing a property give us a heads-up over at Feature Requests, and we'll see what we can do. In the meantime you can create and use your own View and Configuration (Custom).