Introduction

Configurations tell squid by arc46 what to do.

Configurations are what you request, when you make a call to squid by arc46 ( In https://demo.squid46.io/cmdb_ci_server cmdb_ci_server refers to a configuration.).

Predefined configurations - they just work

squid by arc46 comes with over 100 (and counting) ready to use, battle tested configurations that can be used out-of-the-box. These are documented in Predefined.

Custom configurations - for when you need more

Even if the predefined configurations solve 98% of your use cases, you will very likely need to create configurations specific to your ServiceNow instance. Custon describes how to do that. (No worries, it's not hard and if you need any assistance go over to Support and we'll be happy to help you.)